In the initial stage, we focus on gathering customer requirements. During this stage we work collaboratively with our customers to understand their objectives, their product/packaging details, material preferences, branding requirements, budget, timing, quantities, etc. Armed with this information, our design team typically will produce a render or electronic drawing for our customer to review.
Once the render or drawing is approved, we will create detailed engineering drawings and provide a quote. If the customer approves the quote, we typically move to the second stage: prototyping.
In the second stage of our custom display manufacturing process, we make a physical prototype. This usually involves providing the customer with die lines so they can generate any art work required. If production will ultimately be done overseas, we make the prototype overseas and air freight it to our U.S. office for inspection.
If production will be done domestically, we make the prototype in our in-house production facility. In both cases, after inspection we send the prototype to the customer for review and feedback. Once the prototype is approved or approved with changes, we move to the third stage: production.
In the third stage, we make the production units. We provide our customer with a production timeline and frequently provide pictures and/or videos to communicate progress or highlight issues.
Upon completion of production, our team inspects and then packs the displays.
Once the custom displays are packed and ready to go, we arrange shipping and logistics. For overseas production, this stage typically starts during the production process since we need to plan container schedules in advance.
For less-than-container loads, we usually combine the customer’s shipment with another one of our containers. For full containers, we either ship the container to our Oceanside, CA warehouse or we arrange for the container to be direct shipped to a location specified by the customer.